Frequently Asked Questions

I found a bug! What do I do?

Uh-oh! Please tell us how to reproduce the problem. The more information you provide, the faster we can fix the issue.

Can you delete my account?

Please contact us if you want your account deleted. Remember that we might not be able to get your information back afterwards!

How safe is my data?

All connections to Aiveo are encrypted using SSL, and any sensitive information is encrypted in our database.

I didn't find a bug, but there is a feature or change that I really want. Will you implement it for me?

Let us know what you want. The more interest we get in a feature or change, the more likely we are to implement it.

Do I need to install anything?

Nope! Aiveo requires a recent version of your favorite web browser and a working internet connection. Aiveo supports the latest versions of Chrome, Firefox, Safari, as well as Internet Explorer 10 and above.